- Joined
- Apr 7, 2015
- Messages
- 435
- Reaction score
- 25
I just wanted to share this story because it thoroughly strengthens the argument on why people love Parker Boats.
I recently bought a 1997 2320SL from someone on this site (Ragin Cagin). Since I have had the boat I have been trying to do a few things to "make it my own" and really thought a layout of the stringers would help me on that. Anyway, I got on this site to find contact information to Parker thinking what the heck, maybe they will read my email. Anyway, someone posted Robin @ Parkers email address so I figured I would try that out yesterday. Well, within a few hours I got an email back from her stating she has passed my request along to Engineering. I thought that was code for "we will get to it but we are busy right now". I was wrong
.
About an hour ago I got a call from Brandon Rouse at Parker who spent the next 15 minutes with me answering any question I had. He even sent me the stringer layout, waited for me to open the email and spent time reviewing the layout with me.
Bottom line what a CLASS act organization. I did expect an email because they are Parker however I never expected a phone call, an email, and the time he was willing to spend to ensure I had what I needed.
Just thought I would share the story in case someone ever wondered if it was worth an email, it is.
I recently bought a 1997 2320SL from someone on this site (Ragin Cagin). Since I have had the boat I have been trying to do a few things to "make it my own" and really thought a layout of the stringers would help me on that. Anyway, I got on this site to find contact information to Parker thinking what the heck, maybe they will read my email. Anyway, someone posted Robin @ Parkers email address so I figured I would try that out yesterday. Well, within a few hours I got an email back from her stating she has passed my request along to Engineering. I thought that was code for "we will get to it but we are busy right now". I was wrong
.About an hour ago I got a call from Brandon Rouse at Parker who spent the next 15 minutes with me answering any question I had. He even sent me the stringer layout, waited for me to open the email and spent time reviewing the layout with me.
Bottom line what a CLASS act organization. I did expect an email because they are Parker however I never expected a phone call, an email, and the time he was willing to spend to ensure I had what I needed.
Just thought I would share the story in case someone ever wondered if it was worth an email, it is.
