Friends of bill !
I have a big problem and need some guidence !
The events transpired as follows: On the evening of June 17, 2007, Fathers day, My wife and son took me to Promise Treatment Center when I told the staff at Promises Residential Treatment Center that I was in bad shape, they committed to help me. They did not. Instead, after signing multiple documents, they charged my credit cards, sent me to the doctor, was told then that my medication will be on the way, who then left me on my own from approximately 7:00 PM to 9:15 PM, knowing full well that I had begun to detox without medication and that I was requesting immediate medical assistance. My wife informed that I had not eaten food for quite some time, and I informed that I was very weak and hungry. They assured my wife that they would fix me food and told her and my son to go home. This happened at approximately 6:30 PM. They did NOT fix me food. Instead, they left me on my own to help myself. I tried to find food, but the refrigerator was empty.
Please take note, if I could have helped myself, I would never have checked myself into Promises Residential Treatment Center.
At that point, I was hungry, tired, rapidly detoxing, and desperate for help. I decided to walk the five miles home. At approximately 10:15 PM, a staff member called my home to inform my wife that I had left the facility. My wife informed the staff member that the Center had NOT provided the services as promised and that I would NOT be returning to that Treatment Center. The staff member told her that there must have “been some miscommunication” because the medication should have been given and was not. The staff member then apologized that no one had “remembered” to fix me something to eat. The staff member asked my wife to please send me back. I refused to go. I was devastated, very sick, and extremely disappointed. I continue to work on my recovery on my own. I checked into Kaiser CDRP and have been sober since June 19th, Promises refuses to give me back any of my $37,000 and I need advise on what to do as we maxed out our CC to get me sober as they had such a high reputation, I go to meetings twice a day and need advise on how to fight thhis the CC co are not helping much, any guidence would be helpful !
Craig
I have a big problem and need some guidence !
The events transpired as follows: On the evening of June 17, 2007, Fathers day, My wife and son took me to Promise Treatment Center when I told the staff at Promises Residential Treatment Center that I was in bad shape, they committed to help me. They did not. Instead, after signing multiple documents, they charged my credit cards, sent me to the doctor, was told then that my medication will be on the way, who then left me on my own from approximately 7:00 PM to 9:15 PM, knowing full well that I had begun to detox without medication and that I was requesting immediate medical assistance. My wife informed that I had not eaten food for quite some time, and I informed that I was very weak and hungry. They assured my wife that they would fix me food and told her and my son to go home. This happened at approximately 6:30 PM. They did NOT fix me food. Instead, they left me on my own to help myself. I tried to find food, but the refrigerator was empty.
Please take note, if I could have helped myself, I would never have checked myself into Promises Residential Treatment Center.
At that point, I was hungry, tired, rapidly detoxing, and desperate for help. I decided to walk the five miles home. At approximately 10:15 PM, a staff member called my home to inform my wife that I had left the facility. My wife informed the staff member that the Center had NOT provided the services as promised and that I would NOT be returning to that Treatment Center. The staff member told her that there must have “been some miscommunication” because the medication should have been given and was not. The staff member then apologized that no one had “remembered” to fix me something to eat. The staff member asked my wife to please send me back. I refused to go. I was devastated, very sick, and extremely disappointed. I continue to work on my recovery on my own. I checked into Kaiser CDRP and have been sober since June 19th, Promises refuses to give me back any of my $37,000 and I need advise on what to do as we maxed out our CC to get me sober as they had such a high reputation, I go to meetings twice a day and need advise on how to fight thhis the CC co are not helping much, any guidence would be helpful !
Craig
