Blazman234
Well-known member
Thread from a Parker owner who had issues with his 2120. I think all will agree that Parker is a stand up company their response to the owner shows
grouperjim":1gx2kos2 said:The owner of this boat and I use the same dealership. I have talked to those who have actually been on this boat with a tape measure. The hull, deck, and stringers are plumb. The house amidship is high on one side by almost an inch due to the cap being trimmed unevenly prior to assembly. It settles out as you move forward.
The issue cannot be seen without a tape measure and likewise is impossible to see with coaming bolsters in place. The bottom of the door is the where you see it. This can be mitigated by adjusting the door within the cutout 1/2 inch up on the low side, and a half down on the high side.
Keep in mind this is an out of warranty issue. Linwood apologized to the owner for the discrepancy and offered to correct it and asked what he could do to make it up to him. The boat owner requested a radar be purchased and installed by Parker. Linwood agreed.
A week later the boat owner called and demanded both a radar AND a new boat. Linwood agreed to the new boat (dealer stock or custom build) but not to a radar. Keep in mind this is an out of warranty issue.
The boat owner refused the offers and threatened to "blast" Parker on the Internet if he didn't get both a radar and new boat.
The boat owner then made good on his threats by disparaging Parker customer service with videos from his Youtube Channel "Out On The Reef" and deleting information favorable to Parker's efforts to help. The boat owner continued to make threatening phone calls to both Parker and the dealer. Keep in mind this is an out of warranty issue.
Linwood then instructed the dealer to give the boat owner a complete refund to include taxes and fees. Again the boat owner refused all offers. He stated that in lieu of all offers he was going to keep the boat. That said, the boat owner continues with disparaging remarks towards Parker. Keep in mind this is an out of warranty issue.
At this point all offers for remedy are off the table except the offer of a complete refund.
Unleashed":2snd58ta said:Jim
I have been trying to determine the issue since seeing his original video he made trashing the boat.
When you say the cap was trimmed uneven, do you mean the hull where the cap meets it? I felt like the issue was the cap was jacked up on one side but he was very select on showing what he wanted to represent a "crooked boat".
This guy was not real bright to continue making those "improvements" after discovering this issue and then refusing the more than generous offers. I can see why they would only want to buy it back at this point. He needs to own another brand of boat.
Unleashed":1wxuf3s8 said:Sounds like my first impression regarding the cap being jacked up is correct if I understand what you are saying.
Should have been an easy fix in the plant.
Thanks
Paul.
grouperjim":366mp9fh said:Unleashed":366mp9fh said:Sounds like my first impression regarding the cap being jacked up is correct if I understand what you are saying.
Should have been an easy fix in the plant.
Thanks
Paul.
Hey Paul,
FWIW my new 2320 which is the exact same house as the 2120 had a door and one adjacent window that did not align with he deck or each other. It could have even been the same issue this guy is having. It was a relatively simple fix. It took one afternoon to adjust to my perfection.
If you have watched his Youtube channel you know that he is a fairly handy guy. He knows he can fix the issue. That's why he won't let the boat go. His plan kind of backfired on him. That said, his videos show that he and his wife very happy with the boat. I do wish him the best but then I don't have to deal with him.
Unleashed":vhna4oy1 said:I bet Linwood wishes he would have taken the money and moved on. Now he is running that boat hard to the islands and calling it defective and crooked while doing so. No doubt he knows it is cosmetic and he wants to be a Parker owner but has to save face with his "followers".
Enter your email address to join: